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    Unable to upload mp3 files

    Asked by merkmurphy on April 14, 2016 at 12:03 PM

    Ive increased the size but it still wont work

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    JotForm Support

    Answered by Jan on April 14, 2016 at 01:25 PM

    May I know the file size and the file name/extension of the mp3s file you're trying to upload. I can see the that upload field is configured properly. It is possible that the upload file size is too small, you might need to increase it.

    I cloned your form and did a test submission with an uploaded file of 3.84mb .mp3 file. I was able to submit it without any problems.

    We'll wait for your reply. Thank you.