Pay with check option still redirects to PayPal

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    Asked on April 14, 2016 at 03:14 PM


    the form below is sending people to paypal even if they choose to pay later. can you please adjust. I am losing customers because of this issue

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    Answered on April 14, 2016 at 05:46 PM

    This is happening since the PayPal value is not being cleared on your form. Please switch the 'Clear Hidden Field Values' parameter to default 'Clear on Submit' via form Preferences in order to fix the issue.

    If you need any further assistance, please let us know.