What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Where are my forms?

    Asked by TentGroup on April 15, 2016 at 01:21 PM
    Someone di this to me too i suspect. i have created 5 forms from tempelates and i opened Jotform 3 weeks later and they are gone. Currently i have a free account. Do they expire after a certain time? Do I need to copy the form somehow and then alter it? Please Help.
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    JotForm Support

    Answered by BJoanna on April 15, 2016 at 01:39 PM

    I have checked your account and you have six forms. Are those the forms you are looking for?

    If not, maybe you were not logged in to your account when you created those forms. If that happened they are on some guest account. I have checked, but I was not able to find any guest account, created from your IP address. 

    If you have ID's of your forms we can find them and move them to your account. Can you please provide us ID of your forms or URL of your webpage if you have embedded your forms.

    Also forms do not expire after a certain time.

    Let us know if you need further assistance.

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    Answered by TentGroup on April 15, 2016 at 01:41 PM

    Those are my six forms. Please move them to my account. Only 4 are showing up. Can you also answer my questions. (See previous email) Am I working correctly on this platform?

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    JotForm Support

    Answered by BJoanna on April 15, 2016 at 03:03 PM

    Those forms are already on your account TentGroup. Screenshot I provided is from your account. To see all form click on My Form Folder. 

    If you want to move forms to some other account, please provide us username of that account and also tell us which forms you want move. 

    I was not able to find any other thread you posted. So I cannot provide you an answer on your other question. If you other question is not related to subject of thread, please open new thread and post your question there. 

    Let us know if you need further assistance.