What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Countdown widget: Is it possible to stop the timer once the form is navigated to another page?

    Asked by KFSJeopardy on April 15, 2016 at 01:28 PM

    I had three pages for people to run through and only wanted to time the second page.  Is there any way to do this?

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    JotForm Support

    Answered by Kiran on April 15, 2016 at 03:02 PM

    I see that you are already using the Countdown widget in the 2nd page of your JotForm. This widget starts the count only when the user is navigated to the 2nd page. 

    If you want to set the timer to all the pages on your form, then you may consider adding Global Countdown widget. 

    If you are referring to something different or need any further assistance, please let us know. We will be happy to help! 

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    Answered by KFSJeopardy on April 15, 2016 at 03:04 PM

    That's what I am wanting, but if I have three pages, is there any way to stop that timer when they exit the second page.  It would be the later forms that I have in my account.

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    JotForm Support

    Answered by Kiran on April 15, 2016 at 04:35 PM

    Unfortunately, it is not possible to stop the timer once it is started since the widget is not intended to use only with a particular page. Let me forward this to our backend team to see if it can be implemented on this widget or release a new widget. However, I cannot promise you that the feature request is accepted or a time frame to implement the same. 

    You'll be posted here if we have any update in this regard. Thank you!