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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my account is disabled again?

    Asked by stevewhite11 on April 16, 2016 at 12:10 PM

    Sorry to bother you again but my account is not letting me access forms. I have attached the same screenshot so you can see.  On this form it still says apple id. because they have to use the email associated with their apple id to be in our beta testing.  I thought once your corrected your monitoring system I could use the words "apple id". If that is not possible please let me know and I will have to just hope they figure that out.  Most do.

    Anyway thanks once again

    Page URL:
    https://form.jotform.com/61065007994155

    Screenshot
    My Forms my account thanks attached same
  • Profile Image
    JotForm Support

    Answered by Nik_C on April 16, 2016 at 02:31 PM

    I checked your account and forms, they were auto suspended because of our anti-phishing system.

    I whitelisted those forms so you shouldn't have problems with them in future.

    I also activated your account.

    We're sorry for this inconvenience.

    Please let me know if you have further questions.

  • Profile Image

    Answered by stevewhite11 on April 18, 2016 at 12:47 PM

    Thank you Nik_C