What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    account disabled - have not used 100 forms this month

    Asked by commtrans on April 19, 2016 at 12:33 PM

    Hello, please advise.  My account says that I need to upgrade, but I haven't used 100 forms this month. 



    800-737-9394  ext 120

    Page URL:

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    Answered by victor on April 19, 2016 at 01:33 PM

    Sorry for the inconvenience. I have just reviewed your account and notice it is active. You are currently in a BRONZE plan. If you have any problems or issues, please let us know. We will be glad to help.