account disabled - have not used 100 forms this month

  • Profile Image
    commtrans
    Asked on April 19, 2016 at 12:33 PM

    Hello, please advise.  My account says that I need to upgrade, but I haven't used 100 forms this month. 

     

    Anna  

    800-737-9394  ext 120

  • Profile Image
    victor
    Answered on April 19, 2016 at 01:33 PM

    Sorry for the inconvenience. I have just reviewed your account and notice it is active. You are currently in a BRONZE plan. If you have any problems or issues, please let us know. We will be glad to help.