What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Upload space full

    Asked by deesee on April 19, 2016 at 07:02 PM

    Hello,

    I switched from paid to free plan, and have issue with my upload space.

    See my screenshot, have couple forms, deleted ALL submissions, but still get full upload space.

     

    Please, can you fix this (I DONT need old submissions of any form in my account)

     

    Thank you

    Screenshot
    full Submissions all submissions hello my account
  • Profile Image
    JotForm Support

    Answered by Chriistian on April 19, 2016 at 10:34 PM

    I checked your account and I can see that the upload space is no longer full. 

    It appears that the issue has been resolved. The upload space is currently at 0B so you can view your forms and receive new uploads without any issue.

    If you need further assistance, please let us know.
    Regards.