Upload space full

  • deesee
    Asked on April 19, 2016 at 7:02 PM

    Hello,

    I switched from paid to free plan, and have issue with my upload space.

    See my screenshot, have couple forms, deleted ALL submissions, but still get full upload space.

     

    Please, can you fix this (I DONT need old submissions of any form in my account)

     

    Thank you

    Jotform Thread 822396 Screenshot
  • Chriistian Jotform Support
    Replied on April 19, 2016 at 10:34 PM

    I checked your account and I can see that the upload space is no longer full. 

    Upload space full Image 1 Screenshot 20

    It appears that the issue has been resolved. The upload space is currently at 0B so you can view your forms and receive new uploads without any issue.

    If you need further assistance, please let us know.
    Regards.