Upload space full

  • Profile Image
    deesee
    Asked on April 19, 2016 at 07:02 PM

    Hello,

    I switched from paid to free plan, and have issue with my upload space.

    See my screenshot, have couple forms, deleted ALL submissions, but still get full upload space.

     

    Please, can you fix this (I DONT need old submissions of any form in my account)

     

    Thank you

  • Profile Image
    Chriistian
    Answered on April 19, 2016 at 10:34 PM

    I checked your account and I can see that the upload space is no longer full. 

    It appears that the issue has been resolved. The upload space is currently at 0B so you can view your forms and receive new uploads without any issue.

    If you need further assistance, please let us know.
    Regards.