What if the system crashes while the client is filling out our form, do they loose all the information? Can we add a save button?

  • marronefilms
    Asked on April 20, 2016 at 2:11 AM
    What if the system crashes while the client is filling out our form, do they loose all the information? Can we add a save button?
  • beril JotForm UI Developer
    Replied on April 20, 2016 at 4:12 AM

     There are several ways to prevent losing information while filling the form that. First of all, you can save input data in the session. Please, check the guide below for more information:

    http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later

    Alternatively, you can enable the "Auto Fill" feature of your form. At that situation, your input data will be saved in your browser cookie. You can see the following guide for more information:

    http://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature-Save-Form-Entries-to-Continue-Later

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.