What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Payment Information

    Asked by prairieoaksconservatory on April 20, 2016 at 01:10 PM

    Hello, I just upgraded to the lowest paid level.  Is there a way to simply get credit card and banking information, or does it have to run through a transactional portal?  If not, can I please cancel my upgrade for a full refund?

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    JotForm Support

    Answered by Aury on April 20, 2016 at 02:30 PM

    This is answered already on email you sent to support@jotform.com.


    If you need further assistance, please let us know.