What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I end my subscription with JotForm?

    Asked by gregpayne on April 20, 2016 at 02:07 PM



    The yearly retreat that I plan in which I use JotForms has just passed. Can you please provide instructions for me to cancel my subscription?


    Thank you,



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    Answered by Huberson on April 20, 2016 at 04:48 PM

    You can downgrade your account to free and cancel the subscription under Billing from account setting.

    Please refer to the following guide: How-to-Downgrade-Subscription-Back-to-Free-Account