- melodicsoundsAsked on April 20, 2016 at 06:32 PM
I have STRIPE integration here: https://form.jotform.com/60967271989980 and when trying to pay with American Express it says "Your card is not supported".
- JotForm SupportjonathanAnswered on April 20, 2016 at 09:44 PM
As far as I know AMEX card is supported by Stipe. It says also on the Stripe support page.
It could be about a different problem.
Have you retried it already? Perhaps some typo on the card details was the culprit.
I could not do a proper test since I do not have an Amex account to test it out, but can you please check again. You can also take a screenshot of the problem and share it on your response. This way we can have a visual of the problem when it happen.
Let us know if issue remains.