Edit icontact integration already set?

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    charmedlife
    Asked on April 21, 2016 at 04:02 PM

    Hello, I have already successfully added an icontact integration, but i did not sync up a lot of the form fields with icontact. 

     

    Is there a way that I can go in and edit an existing integration?  If not, is there a way to delete an existing integration and begin again?

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    BDAVID
    Answered on April 21, 2016 at 05:24 PM

    You can reintegrate, simply go to Integrations, then select it, and click on "Remove integration":

    Let us know if you need more help.

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    charmedlife
    Answered on April 21, 2016 at 05:36 PM

    Thank you. I did as you suggested. But, as I was integrating again, as the wizard moved along, I never saw an opportunity to sync the fields in Jotform with the fields in icontact. Is there a way that I can do that?

     

    Dan

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    BDAVID
    Answered on April 21, 2016 at 05:54 PM

    What browser are you using? Right after you authenticate your account, the option to map fields will be shown:

    After submitting, I can see the data was successfully passed to my icontact list:

    We recommend using Chrome or Firefox. Let us know what happens.

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    charmedlife
    Answered on April 21, 2016 at 07:23 PM

    One of the chrome extensions was blocking this. I went to incognito w/o extensions and it was all there. 

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    liyam
    Answered on April 21, 2016 at 08:21 PM

    Thank you for keeping us posted, would it be possible to identify and share with us which extension was doing this? I believe it might come in handy for such cases or to be able for us to improve the integration.

    Thanks.

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    charmedlife
    Answered on June 01, 2016 at 11:06 AM

    I apologize that I did not get to this response till now. I do not know what extension it was. 

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    liyam
    Answered on June 01, 2016 at 11:26 AM

    Thanks for your response, charmedlife. I guess we can leave it just as be. What matters is the issue is now resolved.

    If in case you have questions, please do let us know.

    Thanks.