What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Edit icontact integration already set?

    Asked by charmedlife on April 21, 2016 at 04:02 PM

    Hello, I have already successfully added an icontact integration, but i did not sync up a lot of the form fields with icontact. 

     

    Is there a way that I can go in and edit an existing integration?  If not, is there a way to delete an existing integration and begin again?

    Page URL:
    http://www.mulhollandsecurity.com/contact-us

    hello and in a
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    JotForm Support

    Answered by BDAVID on April 21, 2016 at 05:24 PM

    You can reintegrate, simply go to Integrations, then select it, and click on "Remove integration":

    Let us know if you need more help.

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    Answered by charmedlife on April 21, 2016 at 05:36 PM

    Thank you. I did as you suggested. But, as I was integrating again, as the wizard moved along, I never saw an opportunity to sync the fields in Jotform with the fields in icontact. Is there a way that I can do that?

     

    Dan

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    JotForm Support

    Answered by BDAVID on April 21, 2016 at 05:54 PM

    What browser are you using? Right after you authenticate your account, the option to map fields will be shown:

    After submitting, I can see the data was successfully passed to my icontact list:

    We recommend using Chrome or Firefox. Let us know what happens.

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    Answered by charmedlife on April 21, 2016 at 07:23 PM

    One of the chrome extensions was blocking this. I went to incognito w/o extensions and it was all there. 

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    JotForm Support

    Answered by liyam on April 21, 2016 at 08:21 PM

    Thank you for keeping us posted, would it be possible to identify and share with us which extension was doing this? I believe it might come in handy for such cases or to be able for us to improve the integration.

    Thanks.

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    Answered by charmedlife on June 01, 2016 at 11:06 AM

    I apologize that I did not get to this response till now. I do not know what extension it was. 

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    JotForm Support

    Answered by liyam on June 01, 2016 at 11:26 AM

    Thanks for your response, charmedlife. I guess we can leave it just as be. What matters is the issue is now resolved.

    If in case you have questions, please do let us know.

    Thanks.