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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    PayPal integration does not work - Form does not redirect to PayPal

    Asked by jpeburn on April 22, 2016 at 12:14 PM
    doesn't work work
  • Profile Image

    Answered by Huberson on April 22, 2016 at 02:13 PM

    If you understand it right, the form is not redirected to PayPal on submission. 

    What happen is the PayPal field is not required and if the form is submitted with the field not selected, it redirect to the default Thank you page without going to PayPal.

     

    You can fix it by setting the field as required or select hide from the PayPal field itself to make sure it is always checked on submission.

     

    In case you are referring to something different please let us know.