What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    what is setup fee

    Asked by brianccmh on April 23, 2016 at 12:55 AM
    fee setup
  • Profile Image
    JotForm Support

    Answered by Mike_G on April 23, 2016 at 01:11 AM

    I would like to apologize, I'm not sure what you are referring to. Can you please elaborate it more so we can further help you? 

    We will wait for your response. Thank you.

  • Profile Image

    Answered by brianccmh on April 23, 2016 at 05:44 PM

    When I try to create a Paypal Subcription on a form. I try to enter the first payment. I get the message shown below


    What is this fee. How is it calculated. I have tried a few different amounts but nothing seems to work.

    Thanks for your help


    Brian


    Sent: Saturday, 23 April 2016 3:11 PM
    To: brian@bcstesting.com.au
    Subject: Re: what is setup fee

    A new response has been received:

    Answered by Mike_G
    I would like to apologize, I'm not sure what you are referring to. Can you please elaborate it more so we can further help you?
    We will wait for your response. Thank you.
    View this thread on browser » Unsubscribe Thread
    1461388281
    ...
  • Profile Image
    JotForm Support

    Answered by Nik_C on April 23, 2016 at 07:01 PM

    We are unable to see the attached image, please make sure you are logged in to Jotform when replying the emails so we can get the images.

    You can also take a look at this guide on how to add images to your posts if you are replying on the forum.

    We'll wait for your response.