What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    backup service and wp editing

    Asked by BBC2016 on April 26, 2016 at 12:29 AM

    Do you have a service that I can backup all my forms and data???

    I tried using this: http://backup.jotform.io/# but I cant get it to work. Its says successful but doesnt do anything and it doesnt load the backup under the backups tab....


    Also do u have a service for wordpress editing?? I see the one u have here is over 2 years old and doesnt appear to have any updates?? https://apps.jotform.com/app/form_generator_for_wordpress
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    JotForm Support

    Answered by beril on April 26, 2016 at 07:06 AM

    You can also backup your forms by cloning them. In addition to that, you can create a backup folder and you can drag them to your backup folder. If you want to backup your submissions you can export your form submissions in Excel/CSV/PDF formats: http://www.jotform.com/help/73-How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDFIf you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.


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    JotForm Support

    Answered by beril on April 26, 2016 at 07:07 AM

    I've created a separate thread for you, so anyone in the support staff will be able to assist you with your specific requirement. Please follow up there: