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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    How do I get a 1-page form to accept both Paypal and Check payment methods?

    Asked by thewellnesscoalition on April 26, 2016 at 03:31 PM


    I have a 1-page form. I need people to be able to select whether they are paying online (Paypal) or with a check. I've set up all the conditions so different submit buttons come up but cannot figure out how to make the "Submit Registration" button (tied to the check payment option) to just go to a Thank You page. Instead, it keeps going to Paypal.

    What do you recommend for this issue? The form is https://form.jotform.com/61164926957164



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    JotForm Support

    Answered by Mike on April 26, 2016 at 06:11 PM

    If the PayPal field amount is greater than 0.00, the form will redirect to PayPal.

    The solution is to show the PayPal field only when the payment method is equal to PayPal.

    It means that your PayPal field will be hidden when the payment method is equal to 'Pay by Check', so that the form user will not be redirected to the PayPal payment page.

    If you need any further assistance, please let us know.