HTML feild not showing up in submissions

  • novelaspect
    Asked on April 26, 2016 at 4:18 PM

    We need this info to show up with the other info in the submissions.  Not sure why it is not.  Thanks

     

    Billing:

    Please enter your initials below to authorize NovelASPect to charge your credit card on a monthly basis. Your initials affirm you have agreed to allow NovelAspect to automatically charge the credit card on file each month until the account is cancelled.  Your regular billing cycle is always on the first of every month. If you add a user or application during the month you will simply be prorated for the remainder of the month and then billed as part of the regular cycle.

    Cancellations:

    All cancellations go into effect on the last day of the month. If you cancel in the middle of the month your service will remain active and you will have until the end of the month to download your files and close your account.  You can cancel your account at any time by simply filling out the form found here: https://novelaspect.com/cancellation

    Your initials affirm that you agree to the cancellation policy as well as having read and agree with the terms of service. Terms of Service are located here: Terms of Service

     

  • Elton Support Team Lead
    Replied on April 26, 2016 at 9:26 PM

    Text are not included in email notifications. You have to manually paste it into your email template if you want to include them.

    Here's how:

    1. Click Emails button while on the form builder

    2. Edit the email notification

    HTML feild not showing up in submissions Image 1 Screenshot 30

    3. Paste that text on the email template

    HTML feild not showing up in submissions Image 2 Screenshot 41