What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    HTML feild not showing up in submissions

    Asked by novelaspect on April 26, 2016 at 04:18 PM

    We need this info to show up with the other info in the submissions.  Not sure why it is not.  Thanks



    Please enter your initials below to authorize NovelASPect to charge your credit card on a monthly basis. Your initials affirm you have agreed to allow NovelAspect to automatically charge the credit card on file each month until the account is cancelled.  Your regular billing cycle is always on the first of every month. If you add a user or application during the month you will simply be prorated for the remainder of the month and then billed as part of the regular cycle.


    All cancellations go into effect on the last day of the month. If you cancel in the middle of the month your service will remain active and you will have until the end of the month to download your files and close your account.  You can cancel your account at any time by simply filling out the form found here: https://novelaspect.com/cancellation

    Your initials affirm that you agree to the cancellation policy as well as having read and agree with the terms of service. Terms of Service are located here: Terms of Service


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    JotForm Support

    Answered by EltonCris on April 26, 2016 at 09:26 PM

    Text are not included in email notifications. You have to manually paste it into your email template if you want to include them.

    Here's how:

    1. Click Emails button while on the form builder

    2. Edit the email notification

    3. Paste that text on the email template