- coehs_cbtAsked on April 27, 2016 at 10:39 AM
I was able to set up the thank you page to submit to my database just fine. All works great. The problem I have is that I'm also collecting money with the paypal wizard. When someone chooses to pay with paypal it does not display the thank you page so no information is being submitted to the database. Any help would be appreciated.
- JotForm SupportMikeAnswered on April 27, 2016 at 11:53 AM
In this case you can use a webhook post data submission method instead of the Thank You redirect.
Alternatively, if you would like to use your current submission method, you may consider enabling a PayPal Auto Return option to fix the redirect issue. Please see the next support forum thread.
If you need any further assistance, please let us know.
- coehs_cbtAnswered on April 27, 2016 at 03:26 PM
Thank you. I was wondering if the webhook integration works on self-hosted forms. I need to modify the form so that it grays out a radio button option based on the number of submissions for that selection. I have tested this and it works great until I added the payment integration. Then it wasn't posting because of the thank you page.
- JotForm SupportMikeAnswered on April 27, 2016 at 04:34 PM
It should work fine as long as the form action URL is pointed to our server. The webhook will be fired once the successful (paid) submission will be received by our server.