What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Background image is not shown on our form, but is within the form builder

    Asked by ilorenzo on April 27, 2016 at 10:44 AM

    I have this form (https://form.jotformeu.com/61162597013351) with a background image. In the Jotform aplication the background appear, but in the public site the background image doesn´t appear.

    Any idea where the problem is coming.


    Page URL:

  • Profile Image

    Answered by Ben on April 27, 2016 at 11:54 AM

    I took a look at your form and I see that you have set the background image with the following link:


    Please do change the link to:


    It will be best however to upload the image to your form instead so that you can show it on secure form as well.

    To do that, simply download the image to your desktop and then upload to the Image File on your form.

    From there you can simply get the URL to the image and use it on your forms.