What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Will I receive the payment straight to my Paypal account once my clients completed the payment?

    Asked by ronaldkern on April 27, 2016 at 03:07 PM

    I have added my PayPal account email address to a payment form, that is all I have to do so when they click pay, it takes them to PayPal and payments will go to my account?  If so, that is awesome.

    Also, what is the next plan to purchase/upgrade if I want to accept more than 10 payments?
    paypal form paypal integration
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    JotForm Support

    Answered by Welvin on April 27, 2016 at 03:20 PM

    Yes, once your customer submits the form and go to Paypal payment page and completed the payment, you'll receive the payment straight to your PayPal account. You should receive an email from Paypal about it as well as an email from your form, assuming that you have configured a notifier there.

    But please note that once your customers will fail to process the payment, their submission will be added to your incomplete payment list. For more details about the incomplete payment, please review this guide: https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ

    Let us know if you have any further questions.

    Your question with regards to the next plan has also been moved to a new thread. Please view it here: https://www.jotform.com/answers/827896. Just in case you wonder, we have to move questions so that we can address them individually and if you need to follow up, you can just post it to the correct thread.