What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way to delete the files uploaded with forms without deleting the form itself?

    Asked by scottmitch on April 28, 2016 at 02:53 AM
    Without deleting the form delete the files a
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    JotForm Support

    Answered by beril on April 28, 2016 at 07:01 AM

    You can delete your submissions for gaining upload space again. You could integrate your forms with Dropbox or Google Drive, at that time, you will be able to save the uploaded files even if the submission is deleted.

    Moreover, there is an application called Auto-Delete Submissions. This application deletes new form submissions instantly as soon as they are received.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

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    Answered by scottmitch on April 28, 2016 at 08:30 PM

    Thank you for your reply Beril. 

    However, we have it integrated with a google spreadsheet as well. Will deleting the submissions also delete entries within the spreadsheet when it is synced?

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    JotForm Support

    Answered by Kevin_G on April 28, 2016 at 10:43 PM

    No, the submitted data will be deleted from the JotForm database only, the data will be sent to your spreadsheet normally, also the uploaded files will be sent to your integration with either Dropbox or Google Drive. 

    So you may use the auto-delete submissions app and you will receive your data in your integrations, if this is not the case, do let us know and we will be glad to help you.