What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I send the form email using the actual sender's email address?

    Asked by jdestro on April 28, 2016 at 10:44 AM

    Can you provide any options other then Mandrill on how to have forms come to my email, looking like it was addressed from them?  I need the emails to come in as if the person filling out the form, sent the email so the data goes into my CRM.   They are looking for me to spend 20 a month on something we use off and on here....

    reply email Mandrill from email actual email address
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    JotForm Support

    Answered by Welvin on April 28, 2016 at 12:18 PM

    I'm afraid that we do not have an alternative to Mandrill for now. I've forwarded this thread to our developers requesting that feature. If there are updates, you should know it through this thread.

    Can you also tell us your current CRM too? You might want to check some integration through Zapier (https://www.zapier.com).

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    Answered by jdestro on April 28, 2016 at 03:44 PM
    OK, thank you. We use JobDiva as our CRM, which is more of an staffing
    software.
    ...
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    JotForm Support

    Answered by Welvin on April 28, 2016 at 04:06 PM

    JobDiva is not listed as one of the CRM in Zapier so I'm sorry to say that it is most likely not possible. If you wish, you can create a new thread for JobDiva then I'll send it to our developers as another feature request.