What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't edit the submission

    Asked by sercanselvi on April 29, 2016 at 10:26 AM

    I embedded my form (FormID: 61126355480149) in to a secure page and wanted to test it one last time before launching it. When I click to the edit link in the notification email I can't see my submission, I get an empty form and need to start filling out from the beginning.

    When I tested the same form before (with the same email text) I did not have any problems with editing the submission. How can I solve this problem?

    can't problem edit link same form in the notification
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    Answered by sercanselvi on April 29, 2016 at 10:28 AM

    I think I solved the problem!

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    JotForm Support

    Answered by Kiran on April 29, 2016 at 11:26 AM

    Great! Glad to see that you have figured it out and solved the issue. Please do not hesitate to get in touch with us if you need any further assistance. We will be happy to help. 

    Thank you for using JotForm!!