What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I delete a photo that someone uploaded?

    Asked by cciteam on April 29, 2016 at 02:05 PM

    Hi, We just started using JOT at my job and I have some important questions.

    1.) How do I delete a photo that someone uploaded? Or a Letter that they uploaded as a PDF?

    2.) How can my clients SAVE their forms if they do not want to complete all at once and then return to it to finish?

    Thank you!!

    Amy Benes

    amy@creativeconceptioninc.com

    delete file delete photo delete entry
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    JotForm Support

    Answered by Mike on April 29, 2016 at 03:56 PM

    Thank you for contacting us.

    There is no way to remove individual file unless you will open the entry in Edit mode and replace/remove the file. The standard way to remove some files is to delete associated form submission record(s). You can do this from a form Submissions page.

    The second question has been moved into a separate thread.

    https://www.jotform.com/answers/829606

    I will update it shortly.