How do I delete a photo that someone uploaded?

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    cciteam
    Asked on April 29, 2016 at 02:05 PM

    Hi, We just started using JOT at my job and I have some important questions.

    1.) How do I delete a photo that someone uploaded? Or a Letter that they uploaded as a PDF?

    2.) How can my clients SAVE their forms if they do not want to complete all at once and then return to it to finish?

    Thank you!!

    Amy Benes

    amy@creativeconceptioninc.com

  • Profile Image
    Mike
    Answered on April 29, 2016 at 03:56 PM

    Thank you for contacting us.

    There is no way to remove individual file unless you will open the entry in Edit mode and replace/remove the file. The standard way to remove some files is to delete associated form submission record(s). You can do this from a form Submissions page.

    The second question has been moved into a separate thread.

    https://www.jotform.com/answers/829606

    I will update it shortly.