Expected uptime

  • Profile Image
    thomaswilliams77
    Asked on April 29, 2016 at 03:56 PM

    We experienced an outage yesterday on JotForms.com. 

     

    We are about to go-live with a JotForm form. What kind of down time should we expect? We will have high usage with our forms and donwtime is a huge issue for us. 

     

    Please let me know what we can expect.

     

    Thanks,

     

    Thomas

    thomas@elyonsol.com

  • Profile Image
    Mike
    Answered on April 29, 2016 at 05:07 PM

    We care a lot about the service reliability and performance. The service is being monitored 24/7 by technical tools and our team. You should expect at least 99.9% uptime.

    Here you can find some uptime statistic from pingdom.

    http://stats.pingdom.com/p9yo4pogtt5d/416987

    If you need any further assistance, please let us know.