What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Custom names on PDF files

    Asked by allmybannerscom on April 29, 2016 at 03:57 PM

    I , in the same way a lot of other customers since 2013, require immediate attention to our request

    we need a way to rename pdf files, (attachments sent buy others) so we can receive it in the form we prefer (order_name_etc.pdf)  and your random numbers if you want

    is impossible to find a file fast by the name

    Need this feature ASAP, i hope you can help.

    PDF files name find same and
  • Profile Image
    JotForm Support

    Answered by david on April 29, 2016 at 05:01 PM

    There is alraedy a feature request from your previous thread regarding this:

    https://www.jotform.com/answers/825534-Attached-PDF-file-on-emails-Capability-to-set-a-custom-name-to-the-PDF-attached-

    I understand your need for this feature, however, creating multiple threads for the same request will not increase the chance of it being added.  If there is any progress on the request, we will update your other thread that has the request ticket.