What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why aren't my uploads saving on my Save and Continue form?

    Asked by TOBCDemos on April 30, 2016 at 03:21 PM

    Hey Jot Form Team,

    I cloned this form that I created for one of my clients in order to show demos of how it works. Well, my cloned form is not working exactly the way I set it to work. My client's form is working perfectly but this one isn't.

     

    Why aren't my uploads saving to the form once I "X" out and return back to the form using the link connected to my email address? 

    Page URL:
    https://form.jotform.com/61116755874159

    uploads continue form and Cloned Form email
  • Profile Image
    JotForm Support

    Answered by BDAVID on April 30, 2016 at 05:16 PM

    Unfortunately, that is not possible. File uploads can only be triggered with human behavior and not programmatically.

    It should be like that because otherwise the app would be able to access sensitive files from local drives.

    If you need anything else please open a new thread, we will be glad to assist you.

  • Profile Image

    Answered by TOBCDemos on April 30, 2016 at 05:26 PM

    Hey BDAVID,

    What do you mean that's not possible? I already created a form that does just that. I want to know why this form isn't doing it?

    I am testing this form, uploaded info, exited out, and went back in with the link connected to my email and it wasn't there.

    All my questions are pertaining to this form.

  • Profile Image
    JotForm Support

    Answered by BDAVID on April 30, 2016 at 05:58 PM

    I mean that the only thing that does not work with the save and continue later feature is uploaded files, they will not be saved int the session link.

     

    If you have a form that works with it, could you please share the session link?