What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is a PDF not displaying in PDF Embedder?

    Asked by Martinellis4 on May 01, 2016 at 11:19 AM

    I am trying to embed a Dropbox PDF into PDF Embedder but keep getting the attached error message.  Is there a way I can stop this?

    Page URL:
    www.ellisdrivingschool.co.uk/new-pupil

    Screenshot
    displaying in a dropbox message attached stop
  • Profile Image
    JotForm Support

    Answered by Kiran on May 01, 2016 at 01:15 PM

    Please be noted that the PDF link being embedded on the PDF embedder widget needs to be a direct link. The link to the PDF file uploaded to DropBox is not a direct link and hence, it cannot be displayed using this widget. You may upload the PDF file to your web hosting and use the link in order to display the PDF correctly.

    Hope this information helps!