What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Sender email not shown in test emails

    Asked by traven123 on May 01, 2016 at 06:27 PM

    HI,

     

    I changed the sender name and email from the default "Jotform" and "noreply@jotform.com". But it still shows up in the test emails.

     

    sender email Emails test
  • Profile Image
    JotForm Support

    Answered by jonathan on May 01, 2016 at 10:06 PM

    Please review the user guide as well.

    How-to-Properly-Change-and-Test-a-New-Email-Recipient-Address

    If you were just using the Test Email button in the email template of the form, the test message will always only be sent to your account email.

    Example:

    To receive the notification to the assigned email address in the Receipient E-mail of the Notification, you need to submit the form in actual.

    Hope this help. Let us know if you need further assistance.