Sender email not shown in test emails

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    traven123
    Asked on May 01, 2016 at 06:27 PM

    HI,

     

    I changed the sender name and email from the default "Jotform" and "noreply@jotform.com". But it still shows up in the test emails.

     

  • Profile Image
    jonathan
    Answered on May 01, 2016 at 10:06 PM

    Please review the user guide as well.

    How-to-Properly-Change-and-Test-a-New-Email-Recipient-Address

    If you were just using the Test Email button in the email template of the form, the test message will always only be sent to your account email.

    Example:

    To receive the notification to the assigned email address in the Receipient E-mail of the Notification, you need to submit the form in actual.

    Hope this help. Let us know if you need further assistance.