What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    If filling out a jotform on my webpage and pushing the 'send' button, it keeps on showing the message 'one moment please' and it never gets sent.

    Asked by SoulNature on May 02, 2016 at 08:44 AM
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    Answered by victor on May 02, 2016 at 10:22 AM

    Sorry for the inconvenience. I have just reviewed your site and noticed that you are using the oembed script (WordPress). 

    We noticed that this script has some issues with jotform submitting data. A possible solution would be to re-embed your form using the iFrame script. This should fix and conflicts your form has with the site.

    If you want to use this script, please verify that you have set all the proper permission so all script can be executed correctly.


    Can you please add the following permissions:



    When reviewing the site, it only indicated that it had allow-scripts.

    Please let us know if adding this permission, helps resolve the problem.