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  • Profile Image

    I need to hide a field when user goes back in his selection

    Asked by thecageairsoft on May 03, 2016 at 07:16 AM

    https://form.jotformeu.com/61223544236348

    Upon opening all the correct fields are hidden and are shown. However if the user selects one of the packages in the second set of radio buttons and then returns one of the first 2 options, the text below remain on screen. Is there any way to hide them in that situation?

    Page URL:
    https://form.jotformeu.com/61223544236348

    radio buttons Selection properties and
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    Answered by Carina on May 03, 2016 at 09:03 AM

    This happens because after selecting one of the packages, the info in each package is displayed and if user goes back and select the Repair/Upgrade options, one of the packages is still selected, even though the radio-button field is hidden:

    I've added a form collapse, with open and hidden properties and then I added conditions that if Upgrade or Repair are selected to hide the form collapse:

    You can clone the demo form:

    https://form.jotform.com/61233744762961 

    Let us know if we can assist you further.  

  • Profile Image

    Answered by thecageairsoft on May 03, 2016 at 11:37 AM

    Great, works for me thanks.