Email notifications not working on form I created yesterday

  • bacccdc
    Asked on May 3, 2016 at 10:38 AM
  • Welvin Support Team Lead
    Replied on May 3, 2016 at 11:12 AM

    That is because your email address has been added to our bounce list:

    bacc@baccnj.com is IN  the bounce list 

    Reason(s) : smtp;550 5.1.1  - 198.2.179.10 has sent to too many recipients this hour. IB607 

    I've fixed this already. But to prevent this from happening again, please do our recommendations such as whitelisting our IP Address. You can find the instructions from this guide: 

    https://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues