Forms are not emailing me when a visitor fills and submits it

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    Asked on May 03, 2016 at 12:05 PM

    I have several forms (Free), and for some reason the submissions are not longer being emailed to me... in fact even the TEST EMAIL doesn't come to my INBOX... but I can send and receive messages all day long from my email... but when I use the JOT FORMS nothing comes in.. Please advise..

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    Answered on May 03, 2016 at 01:06 PM

    I took a look at your email and I see that it was in bounce list.

    I have removed the same and you should now get your emails without any issues.

    Please do however let us know if there are any other emails that you might not be getting the email notifications to and we would be happy to assist with the checking of the same.

    Alternatively, you can remove the emails from the bounce list yourself by following the steps here: How to remove your email address from bounce list