How to Check and Delete Upload Space?

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    PasadenaMedia
    Asked on May 03, 2016 at 08:56 PM

    We would like to check and delete uploaded files. How is this possible?

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    jonathan
    Answered on May 03, 2016 at 10:40 PM

    This is possible by deleting existing form submission data that have upload submissions as well.

    This means you will have to delete only the submission/s that have uploaded files on them -- not all submissions on the form (if it doesn't have uploaded submission no need to delete)

    You can check this on your form Submission data panel on your account.

    User guide: https://www.jotform.com/help/269-How-to-view-Submissions

    Please take note that deleted submissions are permanent so they cannot be restored. 

    When you delete submissions that includes uploads, the alloted storage space will reflect the removal of the upload space as well (allocated space will be restored)

    Hope this help. Let us know if you need further assistance.

     

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    jonathan
    Answered on May 03, 2016 at 10:41 PM

    By the way, you can also check your Monthly usage status on your account status page.

    link : https://www.jotform.com/myaccount/usage

    Thanks.