What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Designer icon in Builder page not working when clicked

    Asked by miszisz on May 03, 2016 at 09:40 PM

    Lately I am having this issue with Jotform that some of the menu is not working. Now the Design is not showing up, the template button is working but not the Design.



    Page URL:

  • Profile Image
    JotForm Support

    Answered by Mike_G on May 03, 2016 at 11:39 PM

    We would like to apologize for any inconvenience. I believe you are referring to the Designer icon in the Builder page, is that correct? I have made some test and it seems to be working fine on my end. Are you still having some issues?

    By the way, what browser were you using when you have encountered the issue? Also, did you get any error message while trying to open your form in Designer? Can you try to check your browser console and see if there are errors showing when you click the Designer?

    We will wait for your response. Thank you.