Designer icon in Builder page not working when clicked

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    Asked on May 03, 2016 at 09:40 PM

    Lately I am having this issue with Jotform that some of the menu is not working. Now the Design is not showing up, the template button is working but not the Design.



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    Answered on May 03, 2016 at 11:39 PM

    We would like to apologize for any inconvenience. I believe you are referring to the Designer icon in the Builder page, is that correct? I have made some test and it seems to be working fine on my end. Are you still having some issues?

    By the way, what browser were you using when you have encountered the issue? Also, did you get any error message while trying to open your form in Designer? Can you try to check your browser console and see if there are errors showing when you click the Designer?

    We will wait for your response. Thank you.