What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I change my username?

    Asked by jacquelyn.mcwhorter on May 04, 2016 at 01:17 PM
    I would like to change my user name since that is what appears on the link to the forms.  Please let me know how I can do this.  
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    JotForm Support

    Answered by david on May 04, 2016 at 01:21 PM

    We can indeed change your username for you.  Let us know a few choices in order of preference, in case your first choice is already taken and we will be happy to make the change if the username is available. 

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    Answered by jacquelyn.mcwhorter on May 04, 2016 at 01:28 PM

    Hi.  Thank you. 

     

    First: Orion

    Second: Orion Engineered Carbons

    Third: Orion Carbons

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    JotForm Support

    Answered by david on May 04, 2016 at 01:30 PM

    The username "Orion" was taken.  The other two should be OK, however, we do not allow spaces in usernames.  If either of these is acceptable, we can make the change:

    OrionEngineeredCarbons

    OrionCarbons

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    Answered by jacquelyn.mcwhorter on May 04, 2016 at 01:32 PM

    OrionEngineeredCarbons

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    JotForm Support

    Answered by david on May 04, 2016 at 01:35 PM

    OrionEngineeredCarbons was available so I went ahead and made the change.  You username is now "OrionEngineeredCarbons".  If there is anything else we can help with, just let us know.