What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I don't receive any notification email

    Asked by lucieleclerc99 on May 04, 2016 at 01:35 PM

    I don't receive any notification email. Emails autoresponders either. I have this problem with all my forms. This morning everything was working.

    email receive Emails My Forms problem autoresponders
  • Profile Image

    Answered by Huberson on May 04, 2016 at 02:48 PM

    This should be fixed now. Your email address was actually in bounce list.

    You can save some times next times this happens by following this guides:

    Setup-email-alerts-to-prevent-email-bouncing-related-issues

    How-to-remove-your-email-address-from-bounce-list

     

    Contact us anytime if you have other issue.

  • Profile Image

    Answered by lucieleclerc99 on May 04, 2016 at 03:45 PM
    Thank you! Everything is ok by now
    Lucie Leclerc
    ...