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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The link doesn't work on thank you page

    Asked by marzy on May 05, 2016 at 10:21 AM
    I have
    added a facebook link to the thank you page that is shown after submission but
    clicking on the link does not go to the page, it appears to try and go to the
    url but then stops and stays on the same page?
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    JotForm Support

    Answered by beril on May 05, 2016 at 10:32 AM

    I've cloned and tested your form and I am not able to reproduce the same issue that you’re having.When I submit the cloned form, it successfully redirects to Facebook without any issues.

    We would appreciate it if you could also test it on your side and let us know the result.