What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our clients are unable to access form

    Asked by crescendofoundation on May 05, 2016 at 04:07 PM

    There is a problem with our TCPR5 Audition Signup Form - Error message states: THIS FORM IS UNAVAILABLE


    This form has been working great until now.  It is critical that we get it fixed as we have a deadline for signups.


    Please advise how to proceed.  Thank you.


    Maureen Rice, Office Manager

    The Piano Cottage, LLC



    Page URL:

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    Answered by Huberson on May 05, 2016 at 04:25 PM

    The problem is, the form as been disabled due to the expiration date.


    You can remove/extend the expiration or enable the form from MyForms page.

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    Answered by crescendofoundation on May 05, 2016 at 05:33 PM

    Thank you!

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    Answered by crescendofoundation on May 05, 2016 at 05:45 PM
    Thank you for identifying the problem.
    Maureen Rice, Office Manager
    Exceptional Music Instruction for Exceptional Kids.
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    JotForm Support

    Answered by Nik_C on May 05, 2016 at 06:02 PM

    On behalf of my colleague Huberson you're welcome.

    Please let us know if you have further questions.