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    I'm getting an Error 33 in the Authorize.net payment integration

    Asked by uclubmanager on May 05, 2016 at 04:32 PM

    Error 33: Email is set as required on your Authorize.Net account, but your form does not have an email field.

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    JotForm Support

    Answered by Welvin on May 05, 2016 at 04:40 PM

    The error is related to your Authorize.net account settings. The email field was required to your account. You have to uncheck the email option, you can follow these steps:

    a. Login to your Authorize.net Merchant account

    b. Go to your Settings -> Payment Form -> Form Fields

    c. Uncheck the required box for the E-mail Address.

    Otherwise, make sure to select a required email field in your form in the authorize.net properties:

    If you have already done this and still nothing, I would suggest contacting Authorize.net support and ask them on how you can fix this in your account.