- uclubmanagerAsked on May 05, 2016 at 04:32 PM
Error 33: Email is set as required on your Authorize.Net account, but your form does not have an email field.
- JotForm SupportWelvinAnswered on May 05, 2016 at 04:40 PM
The error is related to your Authorize.net account settings. The email field was required to your account. You have to uncheck the email option, you can follow these steps:
a. Login to your Authorize.net Merchant account
b. Go to your Settings -> Payment Form -> Form Fields
c. Uncheck the required box for the E-mail Address.
Otherwise, make sure to select a required email field in your form in the authorize.net properties:
If you have already done this and still nothing, I would suggest contacting Authorize.net support and ask them on how you can fix this in your account.