Problems cancelling my subscription

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    Asked on May 05, 2016 at 11:19 PM

    will not let me cancel my subscription

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    Answered on May 06, 2016 at 01:30 AM

    It appears that you were able to cancel your subscription successfully. You are currently scheduled to downgrade to Free on May 27th, 2016, which is the end date of your subscription. After the end of your current subscription, your account will downgrade to Free and you will no longer be subscribed to Premium.
    If you need further assistance, please let us know.