- kib647Asked on May 09, 2016 at 09:42 AM
Just realized we have not been receiving submitted forms for the past couple weeks..... we were told by people who filed out the forms weeks ago, and followed up to see why they weren't contacted back.
- JotForm SupportdavidAnswered on May 09, 2016 at 12:23 PM
It looks like your address was unavailable or was rejecting emails as spam for a period of time. To prevent further rejected emails, your address was placed on our bounce list. I removed your address from the list and your notifications should attempt to send once again.
For more information on preventing this from happening in the future, please see the following guide:
- kib647Answered on May 09, 2016 at 12:36 PM
I still have not received any other forms... i have not received any submissions since 4/22/16. Is there a way these can be re sent? They should be sent to email@example.com but for some reason the last one that came through was on 4/22/16
- JotForm SupportdavidAnswered on May 09, 2016 at 01:53 PM
Previously failed emails will not be triggered. Those submissions can be viewed directly from your JotForm account:
New submissions should trigger emails.