What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have modified my form and saved it but my modifications don't show up

    Asked by fenmen on May 09, 2016 at 01:00 PM

    I have refreshed the form several times in my browser (mozilla firefox) but get the form in a intermediate stage of editing. The form is



    You will see what I mean when you go down to

    Personnes à contacter dans les domaines suivants (si différentes)

    on my edited form, each contact person has his own e-mail and languages spoken but when I preview the form these do not show up.

    Page URL:

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    JotForm Support

    Answered by david on May 09, 2016 at 02:07 PM

    We had a replication issue with our EU based servers earlier that should now be fixed.  Changes made to your form should now be properly showing in the preview. 

    If they are still now showing, let us know and we will be happy to have another look.

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    Answered by fenmen on May 09, 2016 at 02:45 PM
    Many thanks for the immediate response! Yes, everything looks OK now.
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    JotForm Support

    Answered by david on May 09, 2016 at 03:27 PM

    There still may be a slight delay with updates made to forms or with newly created forms.  This can be up to 160 seconds.  Sync should be fully restored shortly.