"Next" button not working in IE9.

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    hiloz1
    Asked on May 11, 2016 at 09:21 PM

    Hello


    'Next' button is there where you are the pages split in the form.
    In the client's PC, there was contact with the button of the 'Next' does not work.

    Windows7 in that it is IE9 think you but Do you have anything on what to do if the button does not work.

    Thank you.

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    BDAVID
    Answered on May 11, 2016 at 10:50 PM

    I would recommend you to update your IE version, I just tried your form: http://www.jotform.me/form/61251832024445, and it worked fine on IE11:

    Make sure that JavaScript is enabled in your browsers: http://enable-javascript.com/ 

    Let us know if you need more help.

  • Profile Image
    hiloz1
    Answered on May 11, 2016 at 11:07 PM

    Thank you for contacting us.

    My PC environment that site production is Mac OS X (10. 11. 4), there is no Firefox (46. 0. 1) Since the problem.

    Client of the PC does not perhaps have a JavaScript to off.
    I think that in order to increase the government of the PC so security.

    I am also more than one OS, it was OK to confirm in a variety of browsers.

    However, it is that you do not work in the client's PC is a problem.

    Only get up to date JavaScript, but it is no way?

    Thank you.

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    Chriistian
    Answered on May 12, 2016 at 12:29 AM

    If I understand correctly, your client has javascript turned off for security purposes? Unfortunately, javascript needs to be turned on for the form to function properly. I tested your form in an emulation of IE9 and the next button seems to be working properly.

    You will have to ask your client to turn on javascript to make sure that the form works correctly.

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    hiloz1
    Answered on May 13, 2016 at 01:11 PM

    The JavaScript had been to Off in the setting of the client on the PC.

    Government of the PC, so security is strict, we found that JavaScript is turned Off.

    It addressed to put a guide with the tag of the 'noscript'.

    Cause was good to found.

    Thank you very much.

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    Huberson
    Answered on May 13, 2016 at 02:15 PM

    Great! Good to know you have the cause of the problem.