What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Pasting the embed link from form is not working in Zenfolio.

    Asked by markjkatz on May 11, 2016 at 09:59 PM

    Hello,

     

    I am pasting a Jotform embed link into Zenfolio and it is not working. Here is my link; https://form.jotform.com/61317820038147

    and embed link: <script type="text/javascript" src="https://form.jotform.com/jsform/61317820038147"></script>

     

    Thank you.

    Screenshot
    zenfolio form is not working JotForm
  • Profile Image
    JotForm Support

    Answered by Chriistian on May 11, 2016 at 10:39 PM

    I see that you are using the script embed method to embed the form to zenfolio. To resolve the issue, please try embedding the form using the iFrame embed code instead. Here's how you can get the iFrame code: Getting the Form iFrame Code.

    If you need further assistance, please let us know.

  • Profile Image

    Answered by markjkatz on May 12, 2016 at 05:34 AM

    Thank you; I am now able to see the form on my Zenfolio page. However, it is too narrow and as a result, much of the text cannot be seen.

  • Profile Image
    JotForm Support

    Answered by beril on May 12, 2016 at 07:21 AM

    Could you please indicate the URL of your page? This will help us better analyze the problem. We will wait for your response.

  • Profile Image

    Answered by markjkatz on May 12, 2016 at 08:09 AM
  • Profile Image
    JotForm Support

    Answered by Chriistian on May 12, 2016 at 09:28 AM

    Hi,

    Thank you. I am able to inspect your webpage. Looking at the page, looks like the part of your page that contains the embedded form has only 300px width. You will need to provide a larger width for that container to accomodate the whole width of the embedded form.

    I am not quite familiar working with Zenfolio but if you have access to changing the css (stylesheets) of your page, you may try to add the CSS below.

     

    .zb-embed,

    .zb-richtext>.zb-richtext-i,

    .zb-richtext {

        width: 100%;

    }

     

    Do let us know if you need further assistance.

  • Profile Image

    Answered by markjkatz on May 12, 2016 at 01:01 PM

    I was able to embed the source code directly into Zenfolio (just had to delete what was currently there first).

    However, upon filling out the form myself and clicking submit, I did not receive an email with the filled-out form.

  • Profile Image

    Answered by markjkatz on May 12, 2016 at 01:06 PM

    Never mind; just figured out the email option. Thanks.