What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I believe you are referring to the "Unread Submissions" in the Inbox. If you read the submission in the Inbox, it will be marked as read.
In My Forms page, select the form and then click the "Inbox" button.
After that, scan the submissions by pressing the next button. The scanned submissions will be marked as read.
You can also "Mark all as read" using the "More" button.
Hope that helps. If you have any questions, let us know. Thank you.