conditions not working - please help

  • globalmediaandents
    Asked on May 16, 2016 at 1:11 PM

    I am trying to get the form to do the following. 

    If someone selects their location as either Camden or Enfield AND selects 'car' as their mode of transport it should trigger the question 'how are you travelling by car?"

    I'm concerned there may be some conflicting rules preventing this from happening but can't find them.

    I know there are two sets of "how will you be travelling to the conference" questions. One with coach and one without. 

    This is because the 'coach' is only an option for the Camden and Enfield locations. I couldn't find a way to hide specific bullets within questions. So I created a second set and added a rule where one set would hide based on whether the user selected one of those locations. 

    Problem is that if you are in either of those locations AND select CAR it doesn't show the next question. 

    Please help!

  • victor
    Replied on May 16, 2016 at 2:32 PM

    When reviewing your form I noticed that the 7th condition is the one conflicting with the action you wish to do.

    conditions not working    please help Image 1 Screenshot 30

    When you disable the condition, you will be able to view  the field "HOW ARE YOU TRAVELING BY CAR"

    conditions not working    please help Image 2 Screenshot 41

    I also noticed that this only works for CAMDEN, it does not work for ENFIELD as your first condition does not indicate this.

    Please let us know if this helps.