What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
conditions not working - please helpAsked by exterionmedia on May 16, 2016 at 01:11 PM
I am trying to get the form to do the following.
If someone selects their location as either Camden or Enfield AND selects 'car' as their mode of transport it should trigger the question 'how are you travelling by car?"
I'm concerned there may be some conflicting rules preventing this from happening but can't find them.
I know there are two sets of "how will you be travelling to the conference" questions. One with coach and one without.
This is because the 'coach' is only an option for the Camden and Enfield locations. I couldn't find a way to hide specific bullets within questions. So I created a second set and added a rule where one set would hide based on whether the user selected one of those locations.
Problem is that if you are in either of those locations AND select CAR it doesn't show the next question.
When reviewing your form I noticed that the 7th condition is the one conflicting with the action you wish to do.
When you disable the condition, you will be able to view the field "HOW ARE YOU TRAVELING BY CAR"
I also noticed that this only works for CAMDEN, it does not work for ENFIELD as your first condition does not indicate this.
Please let us know if this helps.