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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why I'm receiving bandwidth limit error?

    Asked by handsociety on May 17, 2016 at 10:30 AM

    I am receiving a message that I have exceeded our bandwidth, but I need to be able to download all of the videos that were collected in our "Video Theater Submissions 2016" survey.


    Is there another way for me to do this?



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    JotForm Support

    Answered by Nik_C on May 17, 2016 at 01:03 PM

    You're receiving that prompt because of bandwidth limits that you can review below:

    Small files - less than 10 MB = 100 views (downloads).
    Large files - More than 10 MB = 10 views (downloads).

    Please give us the links of files you would like to download and we'll be happy to review.

    We'll wait for your response.

    Thank you!