Not receiving submissions to my DropBox folder

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    Asked on May 17, 2016 at 12:25 PM

    Hi - I just integrated the following form with Dropbox and I don't see it yet in Dropbox. It had 4 previously submitted forms in it.

    I'd like to be able to share the folder with the four forms in it with someone through Dropbox. Will you advise?


    La Napoule Application Form

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    Answered on May 17, 2016 at 02:25 PM

    I have just tested the DropBox integration with two of my forms to make sure that the integration is working fine. The integration worked well at my end and the submissions are sent to DropBox folder without any issue. Please try removing the DropBox integration on your JotForm and try reintegrating it to see if that works for you.

    Also, it is possible to share the same DropBox folder for different JotForms. All you need to set the required folder in the DropBox integration wizard.

    You may share the Main folder or a sub folder as well. Please give it a try and let us know if you need any further assistance. We will be happy to assist.